Warranty
Every new Vinxs Bikes e-bike comes with a 1-year warranty covering the motor, battery and electrical system against manufacturing defects, plus a 30-day returns period.
- 1-year warranty on motor & battery
- Free workshop labour on warranty repairs
- 30-day returns on unused bikes
To make a claim, email support@vinxsbikes.com.au with your order number and a description of the issue. Nothing here limits your rights under the Australian Consumer Law.